The call that goes to voicemail.
The front desk is checking someone in.
Connected workflows for private medical practices
Better access. Better care.
From the first phone call to the final balance, every visit depends on dozens of handoffs. Ellery Health is built to connect them, so your team spends less time chasing the work and more time with the patient in front of them.
The connected visit
Not a product screen
Reach
Call answered, visit booked
Prepare
Forms & coverage at home
Care
Whole story in the room
Close the loop
Claims & clear balances
What is gathered once is there for every step that follows.
What patients feel
Behind every frustrated patient is a broken handoff.
Patients never see your systems. They see what happens when those systems do not talk to each other.
The clipboard that asks the same questions again.
Intake lives on paper and gets typed up later.
The coverage surprise at check-in.
Eligibility was never checked ahead of time.
The doctor typing instead of listening.
Documentation competes with the conversation.
The bill nobody can explain.
Claims and balances are handled far from the visit.
One connected visit fixes them — at the source.
See how →
One connected visit
From the first call to the final payment, every step hands off to the next.
Ellery Health is designed to follow the patient through the visit, so the information gathered at one step is ready at the next, and nobody asks for it twice.
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01 Reaching the practice
A patient calls or books, and gets an answer.
When the front desk is busy, the voice agent answers routine booking calls and schedules them, with a person a step away.
Voice AI AgentAppointment SchedulingbookedVoice AI Agent“I'd like to book a check-up.”hands off toAppointment SchedulingTue, 10:30 am · Dr. Hale -
02 Before the visit
Paperwork and coverage are settled before the patient arrives.
Intake completed at home, once, on the patient's own phone. Eligibility checked electronically ahead of each visit.
Patient FormsInsurance VerificationPatient FormsCompleted on patient's phoneInsurance VerificationEligible✓ confirmedCopay: $30 · Plan: PPO -
03 During the visit
The clinician has the whole story and gives the patient their full attention.
History, visits, notes, prescriptions and results together. AI-drafted notes that the clinician reviews and signs. Dictation, e-prescribing, lab orders and telehealth in one place.
EHR & ChartingAI Clinical NotesVoice Notes & DictationE-PrescribingLab OrdersTelehealthEHR & Chartingchart · openHistory, vitals, allergies, last visit — all visible, all ready.
AI Clinical Notes — draftawaiting signatureClinician reviews, corrects, signs. Nothing enters without approval.
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04 After the visit
Claims and balances are handled clearly, and the next visit is easy to book.
Claims built from the visit and tracked until they close. Patient balances explained clearly, with simple ways to pay.
Claims ManagementPatient PaymentsClaim #4821tracking75%Patient balanceAfter insurance$30.00pay →
Follow one visit, step by step
Twelve tools, one purpose — each improves one moment of the visit.
Solutions
Twelve tools, one purpose.
Each tool is designed to improve one moment of the patient's visit. Use them together and the moments connect. That is where the difference is: less friction for patients, and less rework for your team.
Reaching the practice
Before the visit
During the visit
EHR & Charting
History, visits, notes, prescriptions and results together.
Learn moreAI Clinical Notes
A structured draft after each visit, approved by the clinician.
Learn moreVoice Notes & Dictation
Dictate, or let the visit be captured, instead of typing.
Learn moreE-Prescribing
Prescriptions sent from the chart, with allergies in view.
Learn moreLab Orders
Orders started from the chart and tracked until results return.
Learn moreTelehealth
Video visits booked and documented like any other.
Learn more
AI that gives time back
Less typing and fewer interruptions. More attention for patients.
Ellery Health uses AI where it gives people back their time, and keeps people in charge of everything that matters.
The voice agent
A voice agent designed to answer routine booking calls when the desk is busy, and to hand anything clinical, urgent or unclear to a person.
Incoming call · 0:42
patient
“Can I move my Tuesday appointment to next week?”
agent
“Of course. I have Tuesday the 18th at 10:30 am, or 2:00 pm. Which works?”
Hands clinical or urgent calls to a person
AI clinical notes
Dictation and AI-drafted notes that the clinician reviews, corrects and signs. Nothing enters the record without their approval.
Note · Visit 0421Draft · awaiting signature
✓ Review✎ Edit✎ SignClinician approves
People stay in charge. AI drafts and assists. Clinicians decide, review and sign. The voice agent hands anything clinical or unclear to a person. Every safeguard on our security page, working, in a demo with a sample practice.
How we protect patient information
Who we help
Built around the people who keep your practice running.
Independent and growing medical practices, and every person who keeps one running. When their work connects, patients feel it.
Practice owners & physicians
Spend more of your day on patients and less on keeping disconnected processes moving.
A practice that runs the same way every day, whoever is at the desk.
Documentation that takes less of the evening.
A clear view of the visit from booking to payment.
Growing practices. A new provider, a second location, more patients: growth multiplies every handoff. Connected workflows mean each new visit follows the same steps as the last.
Our approach
Technology that works around your practice.
We are bringing Ellery Health to practices step by step, and working closely with a small group of design partners whose real days shape what we build next.
Patients first
Every workflow is judged by one question: does the patient's experience get better?
Connected by design
Each step hands its information to the next, so nobody types the same thing twice.
People stay in charge
AI drafts and assists. Clinicians decide, review and sign.
Honest about what we do
No invented statistics, testimonials or badges. Ask us anything, and we will show you.
Security & privacy
Patients trust their practice. Their practice should be able to trust us.
There is no badge on this page. There is a list of safeguards we have built and tested, which we will show you working, in a demo with a sample practice.
What is built and tested
Each practice's data is kept apart by the database itself
A query that forgets its practice filter still cannot return another practice's data. Checked by automated cross-practice tests.
Sign-in needs a second factor
Every member of staff signs in with a password and a second factor.
Encrypted in transit and at rest, in the United States
Hosted on Amazon Web Services in the United States.
Every change is written to an audit record
Who did what and when, in a record the application can add to and cannot alter or delete.
Patient details are kept out of logs
Names, dates of birth, member identifiers and contact details are removed before a log line is written.
We never receive a card number
Card details go straight to the payment processor.
Passwords change on a schedule
Database passwords and the secret our servers use to recognise each other are changed automatically every month.
A closed practice's data is erased
One audited operation removes a closed practice's data, patient records included, and it has been tested end to end.
We sign a business associate agreement with every practice before any patient information goes in, and we never use patient information to advertise, to train models, or for anything other than serving the practice it came from.
Ask us to show you — any safeguard on this page, working, in a demo with a sample practice.
Questions practices ask
Plain answers to the questions practices ask us.
No invented statistics, testimonials or badges. Ask us anything, and we will show you.
A connected set of workflows for private medical practices, from the first call to the final payment, designed so that every step makes the patient's experience better and the team's work simpler.
Independent and private medical practices, and the people who run them: physicians, practice owners, office managers, front desk and billing teams.
We are bringing Ellery Health to practices step by step. In your demo we will tell you plainly which workflows are ready for your practice now and which are still being built.
No. The voice agent handles scheduling conversations, and AI-drafted notes are reviewed and signed by the clinician. People stay in charge of care.
Each practice's data is kept apart from every other practice's by the database itself, staff sign in with a second factor, and every change is written to an audit record. Our security page lists what we have built and what we have not.
Yes, and before any patient information goes in. We act as your business associate under HIPAA. We never use patient information to advertise, to train models, or for anything other than serving the practice it came from.
In the United States, encrypted in transit and at rest, hosted on Amazon Web Services.
You can export it while your account is active. After the account closes we delete the practice's data, patient records included, within 30 days. Audit records and the record of what we billed you are kept longer, because we are required to keep them.
Book a demo. Tell us about your practice and what your team spends its day on, and we will show you how Ellery Health could fit.
Book a demo
A better visit starts with better-connected work.
Tell us what your practice needs. Share the challenges your team is working through, and we will follow up to arrange a conversation, show you how Ellery Health could fit, and tell you plainly what is available today.
Or become a Design Partner. Help shape Ellery Health as one of our first design partners — your real days shape what we build next.
Please do not include any patient information in your message.